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Privacy Policy
This privacy policy discloses the privacy practices for www.creeksideadvisors.net. This privacy policy applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect against the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to complete insurance transactions.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number is given on our website:
See what data we have about you if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “HTTPS” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (540) 722-2529 or info@creeksideadvisors.net.
Welcome to - Creekside Insurance Advisors, Inc.
OFFICE HOURS
                 Winchester Home Office

Monday - Thursday:  9 a.m. - 5 p.m.

Friday: 9 a.m. - 3 p.m.

                 Richmond Office

By Appointment Only

( or phone / Zoom)

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Testimonials

“In recent months, I made the decision to retire from Winchester Public Schools. After 35 years, I had multiple tasks at hand, and some very daunting.

Melissa made the transition much easier than I expected as she left no stone unturned. THANK YOU!"

Beth H.

“It was great working with Tina. She is knowledgeable and professional to work with. Helping us navigate through uncommon waters. Thank you!

 

I will be referring many friends so you can work your magic”

Bill, Bunker Hill, WV.

I was in to talk to Melissa Helmick on March 27, 2024 to determine the best choice for my Medicare Supplement insurance and prescription plan. I am turning 65 in July and know nothing about what to choose or what it entailed. Melissa was very detailed in letting me know what I needed and why. She explained everything to me and wrote everything down to make sure I understood. I walked in there with little knowledge of what path I should take when Medicare takes effect to walking out of there very knowledgeable of what I signed up for and what the cost will be and why. I recommend Melissa to anyone that needs any type of help with their insurance or insurance changes. It was a very positive experience from beginning to end. Five stars!

Myra J. Gentilcore.

Thank you so much for getting home owners insurance for us that I could keep Rommel. It meant everything!

Lovell

I received great service and dependable service. Also, the quotes by Gena Young are great.

Jerry L.

"Don and I wanted to thank you for always having our back. We are so grateful that you took the time, before you left on a much needed vacation, to set us in motion for a plan that we can afford, with the same benefits. I know that much of what you do is expected and rarely thanked. Don and I felt it important to let you know just how much we appreciate you. We received a call from Darlene to notify us that all was approved and that cards are on the way."

 

Gretchen and Don

"Melissa is always informative, uplifting and encouraging. 

Thank you for making changes less challenging.

You are a blessing!"

Maxine K.

I had the privilege of meeting Christian Fernandez recently when he got me up with more affordable auto and homeowners coverage. He was very diligent about helping me, and I was impressed from the outset with his warm and personable manner.

 

It was a delight to work with him, and you are blessed to have him in your group.

Joyce D, Winchester VA.

Gena Young is very knowledgeable with homeowners insurance. She is very friendly as well as punctual. I called her for a quote and she got back with me very quickly. She found me the best policy for my needs, she answers every question asked. I would recommend her above anyone else.

Pam P.

"Thank you for your great service!

 

It is wonderful how you are able to make something complicated easy to understand."

Lilliallen

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