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Claims Resource Page

Filing a claim can be very stressful. We are here to help, but if you prefer to contact your insurance carrier directly, here's an abbreviated list to assist you. 

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AllState 
- Claims  (800) 669-2214
- Customer Service (800) 669-0653
- Roadside Assistance  (877) 597-3393
American Modern
- Claims  (800) 375-2075
- Service (800) 543-2644
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Berkshire Hathaway Guard
- Claims  (888) 639-2567
- Service (800) 673-2465
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Bristol West 
- Claims  (800) 274-7865
- Customer Service (888) 888-0080
- Roadside Assistance  (877) 597-3393
CHUBB
- Service  (800) 682-4822
 
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CNA
- Claims  (877) 262-2727
- Service (800) 262-2000
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Dairyland
- Claims / Service  (800) 334-0090
- Towing  (800) 334-0090
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Donegal
- Claims  (800) 877-0600
- Service (800) 877-9006
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Encompass 
- Claims  (800) 588-7400
 
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Farmers $ Mechanics
- Claims  (800) 592-5246
- Customer Service (800) 444-1917
 
Foremost
- Claims  (800) 527-3907
- Customer Service (800) 527-3905
 
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Goodville Mutual
- Claims  (800) 448-4622
- Glass Claims (877) 445-5780
- Customer Service (800) 448-4622
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Grange
- Claims  (800) 422-0550
- Glass Claims (800) 951-9734
- Customer Service (800) 422-0550
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- Claims  (800) 758-8106
- Customer Service (800) 758-8106
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GuideOne
- Claims  (888) 748-4326
- Customer Service (877) 448-4331
 
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Hagerty
- Claims  (800) 385-0274
- Customer Service (877) 922-9701
- Roadside Assistance (888) 310-8020
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Hiscox
- Claims / Service  (866) 283-7545
K2 Specialty
- Service  (858) 866-8966
 
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Kemper
- Claims  (855) 252-2799
- Customer Service (866) 860-9348
- Roadside Assistance (877) 268-7416
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Lemonade
- Claims  (844) 733-8666
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Liberty Mutual
- Claims  (844) 325-2467
 
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Main Street America
- Claims  (800) 258-5310
- Service (877) 425-2467
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Mercury
- Claims  (888) 313-6372
- Customer Service (800) 503-3724
- Roadside Assistance (866) 519-6478
 
MMG
- Claims  (800) 343-0533
- Glass Claims (877) 664-5277
- Customer Service (888) 664-2455
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National General
- Claims  (800) 325-1088
- Home Customer Service (888) 325-1190
- Auto Customer Service (888) 293-5108
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Northern Neck
- Claims  (877) 968-7252
- Customer Service (800) 552-8660
- Roadside Assistance (800) 913-8847
Nationwide
- Claims  (800) 421-3535
- Customer Service (877) 669-6877
 
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Progressive
- Claims  (800) 274-4499
- Customer Service (800) 876-5581
- Roadside Assistance (800) 776-2778
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Shenandoah Mutual
- Customer Service (800) 757-6342
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Safeco
- Claims  (800) 332-3226
- Customer Service (800) 332-3226
- Roadside Assistance (877) 762-3101
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State Auto
- Claims  (877) 722-5246
- Glass Claims (888) 504-4527
- Customer Service (833) 724-3577
- Roadside Assistance (844) 546-5393
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The Hartford
- Claims  (800) 243-5860
- Customer Service (877) 896-9320
- Glass Claims  (800) 892-8484
- Commercial (800) 327-3636
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Stillwater
- Claims  (800) 220-1351
- Customer Service (855) 712-4092
- Roadside Assistance (877) 507-6614
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Travelers
- Claims  (800) 252-4633
- Customer Service (800) 842-5075
- Roadside Assistance (800) 252-4633 opt 3
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Trexis
- Claims  (877) 584-7466
- Service (877) 384-7466
West Bend
- Claims  (877) 922-5246
- Service (800) 236-5010
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Wright Flood
- Claims  (800) 725-9472
- Service (800) 820-3242
Welcome to - Creekside Insurance Advisors, Inc.
OFFICE HOURS
                 Winchester Home Office

Monday - Thursday:  9 a.m. - 5 p.m.

Friday: 9 a.m. - 3 p.m.

                 Richmond Office

By Appointment Only

( or phone / Zoom)

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Testimonials

“In recent months, I made the decision to retire from Winchester Public Schools. After 35 years, I had multiple tasks at hand, and some very daunting.

Melissa made the transition much easier than I expected as she left no stone unturned. THANK YOU!"

Beth H.

“It was great working with Tina. She is knowledgeable and professional to work with. Helping us navigate through uncommon waters. Thank you!

 

I will be referring many friends so you can work your magic”

Bill, Bunker Hill, WV.

I was in to talk to Melissa Helmick on March 27, 2024 to determine the best choice for my Medicare Supplement insurance and prescription plan. I am turning 65 in July and know nothing about what to choose or what it entailed. Melissa was very detailed in letting me know what I needed and why. She explained everything to me and wrote everything down to make sure I understood. I walked in there with little knowledge of what path I should take when Medicare takes effect to walking out of there very knowledgeable of what I signed up for and what the cost will be and why. I recommend Melissa to anyone that needs any type of help with their insurance or insurance changes. It was a very positive experience from beginning to end. Five stars!

Myra J. Gentilcore.

Thank you so much for getting home owners insurance for us that I could keep Rommel. It meant everything!

Lovell

I received great service and dependable service. Also, the quotes by Gena Young are great.

Jerry L.

"Don and I wanted to thank you for always having our back. We are so grateful that you took the time, before you left on a much needed vacation, to set us in motion for a plan that we can afford, with the same benefits. I know that much of what you do is expected and rarely thanked. Don and I felt it important to let you know just how much we appreciate you. We received a call from Darlene to notify us that all was approved and that cards are on the way."

 

Gretchen and Don

"Melissa is always informative, uplifting and encouraging. 

Thank you for making changes less challenging.

You are a blessing!"

Maxine K.

I had the privilege of meeting Christian Fernandez recently when he got me up with more affordable auto and homeowners coverage. He was very diligent about helping me, and I was impressed from the outset with his warm and personable manner.

 

It was a delight to work with him, and you are blessed to have him in your group.

Joyce D, Winchester VA.

Gena Young is very knowledgeable with homeowners insurance. She is very friendly as well as punctual. I called her for a quote and she got back with me very quickly. She found me the best policy for my needs, she answers every question asked. I would recommend her above anyone else.

Pam P.

"Thank you for your great service!

 

It is wonderful how you are able to make something complicated easy to understand."

Lilliallen

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